How to fill out a resume competently hostess

Hostess is a representative of the hotel, restaurant and entertainment business. This person's job is to meet guests of an establishment. Employed in a restaurant hostess accompanies customers to the table, and those employees who work at the hotel - to the room. In addition, they are engaged in solving various problems and issues that may arise from the client during his stay in the institution. The employee's workplace is behind the reception desk.

Requirements

For any profession and specialty, there are certain requirements that a person holding this or that position must fulfill.

The basic requirements are:

  • neat and aesthetically attractive appearance;
  • athletic figure;
  • the age of 18 to 30 years;
  • competent speech and put the voice, good diction;
  • a beautiful smile, and so on.

In order to successfully perform the duties of a hostess should write to Resume Example for Hostess and indicate personal qualities and character traits such as:

  • resourcefulness (you should be able to solve any problem);
  • resistance to stress;
  • communication skills and the ability to find a common language with any person;
  • friendliness;
  • optimism;
  • politeness;
  • tactfulness and much more.

What do you need to know?

Although a hostess should have no relevant education, a certain amount of knowledge should still be possessed, namely:

  • standards of service and service;
  • A basic knowledge of human psychology;
  • Basics of business processes (depending on the specific area - hotel, restaurant or entertainment business);
  • rules of business communication;
  • to know the plan of an event in case a hostess works, for example, at a conference or exhibition;
  • Knowledge of foreign languages, etc.

What are the responsibilities?

Hostess responsibilities include the following tasks:

  • meeting guests;
  • accompanying to the necessary table (rooms);
  • help with any questions from guests (for example, to indicate where the restroom is).

In general, the hostess is engaged in creating an ideal atmosphere for visitors. So, he has to talk to customers, find out their comments on this or that occasion, thank them for the positive feedback.

Thus, the hostess is the "face" of the establishment and does a large amount of the most diverse work necessary to create a pleasant atmosphere for the client.











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